Oh so thats a High Value Customer? Awesome, glad to know am high value for EK.
Now to the awkward bit about the purser coming over and saying "Welcome Back Mr. Roadrunner21. My name is Ms/Mr Purser, I hope you have an enjoyable flight blah blah".... If the person sitting next to you is not a "HVC" they are either not greeted, awkward... or not greeted with their name and a curt nod given to them.
So the person sitting next to you may feel uncomfortable. And Roadrunner21 goes, "damn it I just told the guy next to me that my name is Bob.... now he knows I lied!"

Apart from that meet & greet moment, the EK service reverts back to its usual wheel-of-fortune setup. On one flight the glass gets refilled continuously... on some flights Roadrunner21 picks up the glass walks to the galley and does a DIY job. Once I ended up getting four refills in a row on an overnight flight while reading the amazingly lengthy documents that my employer produces. No one ever bothered to pass by and check the guy in 6A who walks back to the galley ever 18-20 minutes to get a refill.

So Down_The_Back even if EK calls and resolves the issue, dont expect much. In the past three months I've managed to avoid EK on all but three occasions ( there was no other option ).