I personally think that someone in the higher up area is starting to see some benefit in addressing things good and bad in a forward manner. The XK comic was hilarious and instead of being an officious jerk in the post, he actually used it to explain some of the procedures. It is GREAT (!!!) from a personal standpoint to see the blog being used this way. I hope that we continue to do it like this more. I I am the kind o fperson that when you tell me I screwed up (and I actually DID), I man up and take the hit, then learn and don't do it again. I understand that the agency can't do that (all the time) for legal reasons, but when we get caught with a bad policy and we change it, I would like to see a bit more admission - you know, "Hey, we mucked it up good, and we apologize, the situation has been corrected and we are doing some new and extra training to insure this doesn't happen again" (I know, I know). I keep trying to explain (to some of the posters here and at TSAB, that the agency is not going to comment openly about things like TSOs busted for theft (legal reasons), bad behavior (again with the legal reasons) and lack of consistency (SOP). I also think that when someone has a hissy fit on the checkpoint, that they should be disciplined immediately. The crappy attitude on the checkpoint has no place in ANY work location, but especially in a location that serves 2mil a day. It just irritates me when I hear about TSOs being an ..., when I bust it so hard to be polite and help everyone that comes through. Whoa, sorry for the rant.... This was a long winded way of saying I am happy we are using the blog in a proactive manner.