FlyerTalk Forums - View Single Post - Assistance with e-credit voucher please

Oct 30, 2009 | 11:20 pm

#7

samonyc

Join Date: Jul 2009

Location: New York City

Programs: SkyMiles PM, Hyatt Gold Passport Platinum

Posts: 800

Quote:

Originally Posted by ColumbiaPete

Since I posted my question, I have realized there is a number on the paper they sent me. The format is 0 006 XXXXXXXXXX 0. (Obviously redacting the 10 digits...)

When I log into Delta.com and select the "Redeem certificates and coupons" option and try to input this number, I get a message saying the number is not valid.

This was the same error I got for my e-credit from a ticket. I think you have to call. The rep was nice about it when I explained.

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