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Thread: Retention bonus
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Old Oct 29, 2009, 10:20 pm
  #170  
Beckles
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Join Date: May 1998
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Originally Posted by Schutzee
The first call was a waste of time. I was told no credit or bonus. The CSR did offer to cancel the card for me. On the second call I was transfered to a "specialist'. I enquired if anything could be done about the annual fee and the $95. was offered immediately.
Did you call the regular CSR number or the retention department number listed in the first post of this thread?
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