I had a third night free code I booked online. At the end of the stay, I went to the desk because the third night had not been removed from my bill. The lady told me my rate had been divided out to already include the free night.

I gave her my printed confirmation and it says the third night will be taking off at the end of stay.

She says I'm reading it wrong.

I tell her to take the third night off my bill like the reservation says.

She said I'm already discounted.

I ask for a manager.

She goes in the back room. She comes back and says as a courtesy to me being an elite member of Marriott, they will take off the third night.

Umm...at that time, I'd had 6 nights that year and it was June! I have never been up passed silver!

And my husband calls me paranoid...I always make copies of important stuff!