FlyerTalk Forums - View Single Post - Hyatt - Best Rate Guarantee - Experiences - MASTER THREAD - WIKI
Old Oct 28, 2009, 8:44 pm
  #18  
jarusoba
 
Join Date: May 2007
Location: YYZ, but my heart is in Asia
Programs: AC-SE, CX-DM, DL-G, Hyatt-DM, Hilton-DM, Fairmont-Plt, Marriott-S, Accor-Plt, SPG-G, IHG-Plt
Posts: 4,396
There are ways for them to get out of the BRG.

I consistently can find cheaper rates on a Japanese website (jtb.jp) for Hyatt hotels in Japan. It satisfies all the stipulations that the T&C of BRG has. But they failed to honor it because the website is in Japanese and none of them can read it.

But it is not in the T&C that the booking website has to be in English.

I gave up!
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