Thanks for keeping us informed. Let's hope the 15 days are for real and not just an extended brush-off.

from wikipedia
Lastminute.com have attracted much criticism on consumer sites and blogs regarding their association with highstreetmax.com, a brand owned by Adaptive Affinity, owned by US corporation Vertrue. Customers who have conducted transactions with Lastminute.com are subject to negative option selling , whereby if they click or do not unclick a certain box they find later that they were subject to unauthorised credit card withdrawals for membership schemes they did not sign up for, whose details they are not advised and whose supposed benefits they do not see.