peter --

i'm hyatt diamond and dissatisfied with a hyatt i'm currently staying at a lot, decided to try for a marriott comp and switch to the marriott down the road. when i called rewards last week, i hit a brick wall -- "no comps, if you get 70 nights we'll make you platinum but nothing more."

i said i don't want platinum, only gold (i was already silver so i didn't think it was too much to ask to go to gold -- all i really want is a free bagel in the morning, right? . was told again no way.

so i called the gm of the actual hotel i'd be staying at and left a vm. the next day he called back, comped me to platinum no questions asked!! i checked into the hotel last night, was upgraded to a jr. suite, bottle of wine and cheese and fruit in my room. i love hyatt but i think marriott's won some of my business.