Hi guys,
Just an update. I spoke to lastminute.com today and the lady said that they have emailed the hotel twice and are waiting a reply. (the fact that the hotel didnt reply the first time tells you something) If the hotel does not reply after 15 days they take on the invesgation themselves. So its just a waiting game now.
Just one thing. The lady said that when she tried to look at my pics on photobucket that a password thing came up and she was not able to see them. Has anyone else had this problem?