FlyerTalk Forums - View Single Post - a new low or just continued poor performance?
Old Oct 27, 2009 | 6:19 am
  #7  
socrates
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Originally Posted by bulldoggolfer05
There is a way to go in and change the rates for each night of the stay in Marriott's PMS but it is not well known to employees (certainly wasn't taught to me at any point except by a fellow night auditor) and possibly set up such that not all front desk employees have access to it (I'm not sure as since I was night audit I had access to the full system). Perhaps better training or more trust in the employees would allow for these to be processed more easily.
It's actually very simple to change the rate in both PMS & Fosse, you just select the rate and change it...if you have the access in MARSHA it's just as easy
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