I have noticed a major decline in the service/competence of the Marriott desk staff over the last 6 months

I am amazed as I thought with the economy being down, that Marriott would be in a position to hirebrighter/inteligent people - but I continue to be proven wrong

So on Thursday night I check in at the courtyard - newark, CA
I give the clerk a $50 BB. He looks at it and tells me its no good. I ask why? He says the cert is only good for 2 day stays and I am staying for 3 days so it's not valid. I tell him to check with the manager and get back to me.

I will be asking my boss to push for a new hotel chain when this contract is up!!