FlyerTalk Forums - View Single Post - Rewards Acct Info on Web Not updated
Thread: Rewards Acct Info on Web Not updated
View Single Post
Old Sep 6, 2001 | 9:42 am
  #3  
dougef
10 Countries Visited
20 Countries Visited
30 Countries Visited
20 Years on Site
 
Join Date: Sep 2001
Location: Connecticut
Programs: AA LT plat; Delta Platinum ; Marriott LT titanium; Hilton Gold
Posts: 299
Hmmm...

Another issue I have - when there is a problem with points posted or not posted on Hilton, I call and they fix it for me right on the phone - hang up, go to web site, and the fix is already there.

With Marriott, they seem to do nothing on the phone - it's always "fax the documents and we'll fix it." I wait weeks after faxing and no fix. This is very frustrating.
dougef is offline