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Thread: ARCHIVE: Business Extra Program master thread (consolidated)
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Old Oct 25, 2009 | 7:15 pm
  #43  
MikeBOS
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Join Date: Nov 2002
Location: Boston, MA
Programs: AA EXP, B6 Mosaic 1, UA GS, DL Silver, Bonvoy Titanium, Hyatt Globalist
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Originally Posted by sts603
So I have a flight confirmed in F using a BXP1 upgrade for JFK-SEA tomorrow evening. I had the certificates issued on the 12th yet they have still not arrived. I just called Meeting Services who advised me to call Business Extraa Customer Service when they open in the morning. Has anyone else encountered this problem?
Yes, more than once I have had certificates I ordered not arrive. They are very good about it when it happens, cancelling the old certs and sending new ones, but if your flight is tomorrow you may be out of luck.
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