Join Date: May 2004
Location: formerly Gold now Diamond, formerly MSY, now LAX, formerly NW, now DL
Programs: Hyatt Plat, Hilton Gold, SPG Gold, Delta Diamond/1MM
Posts: 4,736
I find that the Delta FC isn't much better than NW lately in terms of PFD. They seem ok with just the water and not much else.
Each time they don't do PFD, we should TTU (talk to us emails) so that they can ensure that there is consistant service. They do actually pay attention to this. Not sure if in the past Delta did but this certain aspect of NW is a good part of the integration.