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Thread: Split Res., Gold Upgraded, Pt Not, Why?
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Old Oct 25, 2009 | 1:00 pm
  #4  
Watchful
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Join Date: Jul 2000
Location: Roanoke, VA
Programs: DL Gold Hilton Gold
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Originally Posted by KenfromDE
Using the split reservation method to insure maximum chance of upgrades had surprising results. The Gold was upgraded and the Platinum was not. The new locator number had been assigned to the Platinum. A phone call corrected the situation. Just curious as to why it happened. The agent had no idea why.
Happened to me twice in Oct....Mrs. Watchful (silver) was upgraded on EUA and I (gold) was not - I did manage to get a gate upgrade - I presume some snag in the merging of systems... We fly similarly in November so we will see what happens...
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