FlyerTalk Forums - View Single Post - Reservation pages revamped (was: Anybody seen the new swabiz features?)
Old Oct 25, 2009 | 10:48 am
  #84  
ftnoob
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Join Date: Mar 2008
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Until the major security problem of sending out some other customer's information is fixed, I think it would be a wise precaution to avoid MySouthwest logins altogether. There is a chance that the erroneous session expired messages are the flip side of that coin, meaning you get that message right after the web site sent your info to someone else. Now that reservations are added to your itinerary list when made outside an active session, and we have to fill in purchaser information even when logged in, the only real advantage of logging in first is using stored credit card information. Not an issue if using only TTF and uTTt.

It isn't even necessary to log in to MySouthwest to book an award ticket. Just go to the award search page without logging in. After you put in the search request you'll be asked for your RR# and password. Although this will feel similar to logging in to MySouthwest, it is different; you won't have access to your "dashboard," list of itineraries, profile, etc.

Firewind, the TTF lookup page has never been aware of your MySouthwest session status. (I really wish they would make it aware so that a less onerous page can be served to logged in customers; this board even uses that concept on its search page.) The funds lookup page is pretty useless now, anyway; do your "lookups" one at a time by entering them on a payment page, you can always back out before completing the purchase if using that page just for a lookup.
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