Originally Posted by
spineangel
Found out after speaking with a Diamond Honors rep that when you get upgraded to a suite, that has adjoining rooms, and seperate room numbers, that when the property reports your stay to Honors their computer cannot give credit for two rooms on the same night and kicks everything out. The same thing happens when you reserve and pay for two seperate rooms on the same night. They said you have to wait till you see that stay on your "hotel Summarys" page on Hilton.com and then call in and they will manually fix it
Yep, this bit me recently; was upgraded to adjoining rooms (a parlor, and a king room), and I used the minibar in the bedroom, but the parlor actually incurred the nightly rate. My points posted, and I saw I got ~40 points for a week stay (i.e. just the minibar charges), and my heart sank. A quick call to the diamond desk cleared it up - the rep said it's an easy fix, as she just had to switch which room the points post for.