In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
I was at SAN last year flying SAN-PHX when my US flight canceled. Immediately a 70+ person line formed in front of the sole gate agent. I motioned to my friend and we quietly slipped down the escalator back to the ticket desk where there was a mere one person ahead of us.
We were rebooked SAN-LAS-PHX on the last connection of the night and I'm sure some people at the back of that line had to go the next day.