FlyerTalk Forums - View Single Post - W Midtown Atlanta switches Starpoints to Rack Rate
Old Oct 23, 2009 | 10:56 am
  #6  
Starwood Lurker
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by Kevin Mitchell
...Any assistance would be greatly appreciated.

Kevin Mitchell
Hi. If you would like some assistance with paying a no-show charge that is about half as much as RACK rate or if you would rather like to forfeit all of the Starpoints you intended to use for this stay (provided it was not a promotional award night), let me know and I'll get the ball rolling.

Best regards,

William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide

[email protected]

Last edited by Starwood Lurker; Oct 23, 2009 at 12:16 pm Reason: policy is different for promotional award nights
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