Random comment about the San Mateo lounge, which I was just at this past week...it was nice, but the hotel literature (in the room) said that, among other things, they had a computer terminal with Internet access in the lounge. When I went looking for it, and questioned the lounge attendant, he looked at me like I was from Mars. He said, "well, we have this computer here (at the attendant's desk), but it's not for guest use."

It's always fun to be made to look like a moron. I told him explicitly what the hotel literature said, and that perhaps they should cross that fact off if it's not true.

It would be a great benefit of lounges, I think!