FlyerTalk Forums - View Single Post - Is it the service standard to play WellBeing/Arrivals videos over the PA?
Old Oct 23, 2009 | 12:32 am
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Swanhunter
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Is it the service standard to play WellBeing/Arrivals videos over the PA?

If so, I do wish it wasn't. As those who have flown DEL-LHR will appreciate the 02:15 departure means a take off nearer 03:00. It is pretty irritating for the 80%+ of Club intent on sleeping to have the CSD announcement (fair enough) then followed by what feels like 10mins of mindless crap about my health overlaid on a bed of whale music. The entire arrivals video at the 40min mark (when I am still trying to sleep) is equally annoying.

So, is it part of the service standard? If so a note is on the way to suggest it might not be for flights past most people's bed time.

Side note, I had flawless service on the ground at DEL and LHR but rather lacklustre in the air. An unusual reversal for BA.
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