Originally posted by billhallNY:
hmmm... I called the 888 number and gave up after being on hold for a long time (it's weekend). I also called the First USA number
and asked about the 5/stays,3/otherwise. The
agent insisted there was no such thing and got a little huffy when I rephrased the question. Soooo...It's worth a try again next
week. Or I need to find 1 of the applications. Thanks!
billhallNY:
Welcome to FirstUSA's level of customer "service." IMHO, they are, absolutely, positively the worst to deal with when there's any problem whatsoever with a charge on your account.
MBNA's been great to work with -- no waits on hold and great customer service personnel. The NEA program (flights, hotels, rental cars) has been great -- about a 3.5% reward.