Yes, i know Marriott has no control over this. However,....

maybe its just me, but does anyone else find these remotes to be slow and not exactly user-friendly?

For example, I can't remember ever getting a remote where I only had to click one button to get back and forth between 2 tv channels i am watching. instead, one must remember both channel numbers, and key them in when changing channels. it totally sucks i think.

its 2009 On Command - wakeup and fix this.