FlyerTalk Forums - View Single Post - Pilot addressing the first class cabin

Oct 22, 2009 | 10:10 am

#8

3Cforme

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Quote:

Originally Posted by aclc

Last night before the close of the cabin door(ATL to FLL flight 2059), the four stripe stood in the center of the F cabin and thanked the F passengers for flying Delta. His quick speech was sincere (or so it seemed) and was said with a smile.

Has anyone else seen this behavior lately?

Just curious if Delta is trying to ramp up the personal touch...

There are many ways to deliver the same information, but the acknowledgment inherent in effort and eye contact is appreciated.

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