Originally Posted by
theoflyalot
My confusion isn't that I booked a single (we knew we were receiving one bed), but that I thought priceline's policy of permitting double occupancy on all reservations would apply for booking.com. It was my mistake for not realizing booking.com is not the same as priceline.com, though they are part of the same family.
So, mea culpa
. The question is, can anything be done about this? It seems the consensus is no.
I wouldn't think there is much to do. When you book through Priceline.com using their bidding option a double room will always be booked but not using their normal booking tool as you can then select room types. The same would apply for booking.com that you see exactly what room type you book. As stated above a single room in many countires mean single occupancy and not
a single bed. I see no reason why you should try to claim anything back. However, I would also avoid staying at that hotel in the future based on their inflexibility.