Originally Posted by
freretuc
Hello Ruben,
the rules are the same for positive and negative balance.
So yes, if you've got a credit of 3500 EUR, you will have a debit of 3500 miles.
Same remark for the AF and Hertz bonus (1,4 factor instead of 1).
From my experience, that is absolutely untrue.
brunos states right.
Nevertheless, I might have observed a double account on the statement :
- the one of regular level miles (1:1)
- the one of partners (AF/KL, Hertz and Accor Hotels) level miles (1:1.4)
And I do not know how Amex handles a negative balance on the partners account (for example you bought a fully refundable AF ticket you then cancelled).