Originally posted by DL Platinum:
but will quite often be upgraded to the concierge level.
In my experience, the rooms on the concierge level are no big deal; the only difference I have experienced is delivery of the Wall Street Journal and USA Today each morning, and being closer to the concierge lounge. Access to the concierge lounge should be made available to you as a Gold or Platinum anyway.
Kanishka -
As a longer-term guest, refusing you an upgrade is really pretty cheap. I think the upgrade is the only valuable perk of elite membership, and local management should not be allowed any discretion at all. Does Marriott value our business or not?
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Tony