NW Flight credits to Skymiles acct.
Hi,
Probably i'm just echoing a bunch of people, but still wanted to say that I think it's great that there's a thread where we can report bugs/problems found online.
So now on to my bug report:
Bug #1:
Today while pricing an itinerary it showed double MQM's (MQM's were not showing at all for the last two weeks - at least for me). I called delta to confirm this since there's been a lot of back and forth on this issue. Delta agent confirmed that she was seeing regular MQMs for my flight (not double).
Additionally, I just completed a flight for which i was quoted double MQMs, however I got credited regular MQMs for my segments. Therefore I believe this is a bug with the website. If you need more details, like itinerary, date and times PM me.
Bug #2:
Once in a while I fly NW through MEM instead of DL thru ATL. Always traveling two (or more) segments. So every time this happens, I get credited for the 1st segment of my trip, the 2nd one never shows up unless I call SM and ask them to look into it, then the 2nd segment will post, it has taken anywhere between 2 days and 2 weeks to see it reflected in my flight activity.
Bug #3: not that big of a deal for me, but the seat asignment for NW flights at delta.com does not work. Ever.
Thanks for the opportunity to report this. I understand this won't be fixed immediately...just hope it will be addressed at some point down the line.
My intention is not to whine, but to help improve a website/service that most of us use several times a week...
thanks again.
1stbimmer.