As a matter of fact, my order from 10/16 has been on hold ever since. I call the mint and they have no idea. I have called too many times apparently because they have a note on file that they are supposed to transfer me to headquarters. The transfer never goes through and I hang up each time after 10min. I call amex and they say they have the authorization showing up and they approve, so its not an issue from their end like I have encountered from the past.

At what point should I cancel the order and place a new one and just settle for the 10/30 back-order date