FlyerTalk Forums - View Single Post - Delta.com Bug Reporting: The Official Master Thread
Old Oct 21, 2009 | 1:23 pm
  #362  
jdrumm95
 
Join Date: May 2003
Location: LAS
Programs: DL Diamond, SPG Platinum, Hilton Diamond (x2), IHG Platinum
Posts: 177
MQM's and MQS's display wrong totals

When in my SkyMiles account pages the totals at the top of the page show 79 Medallion Qualification Segments and 111k Medallion Qualification Miles. Yet when I went through page by page and copied all my activity back to the first of the year into a spreadsheet and come up with 83 MQS's and 116k MQM's. I have cross referenced all my flights with my TA record and also my own personal records and I match 100%, yet Delta's totals do not.

I discovered all this after fighting to get my miles for the Delta Amex SkyMiles card double bonus miles promo.

What is perplexing is that I have talked to the same person from Delta now 3 times (a liason from Jeff's office) and have offered on every call to email all the info for this, the promo issue and a PMU issue to her and she adamantly refuses to give me an email address.

Guess ease of communication with Delta is one of the things they forgot with being the biggest

Last edited by jdrumm95; Oct 21, 2009 at 1:29 pm
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