Old Oct 20, 09, 10:43 pm
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 11,370
Did you call SPG or customer service?
At any rate, a PM to Thyetus would probably help.

If you've already contacted customer service and that got nowhere, you can then escalate to Consumer Affairs. The number is posted in this forum. I'd give Thyetus a chance to help instead of going that route, at least at this point.
soitgoes is offline