^
I wonder if not there is a mismatch between the data encoded on the card vis a vis the data in the record now. I hope AA can fix this glitch, but it seems some here have bypassed it with use of a credit card, destination, etc. as reported above.
Given the notorious problems with AA programming of their legacy system, I do hope they fix this before issuance of new status cards. :crossed fingers:
I'd suggest that all the folks having this problem write to AA. Sure seems to be a glitch that happened as a result of entering the new TSA-required information, but something that should be easy (one would think) to fix if enough people make them aware of it.
Cheers.