FlyerTalk Forums - View Single Post - Customer Relations Bonus Miles
Thread: Customer Relations Bonus Miles
View Single Post
Old Oct 19, 2009 | 9:46 pm
  #14  
Stripe
All eyes on you!
20 Years on Site
 
Join Date: Jun 2005
Location: AUS
Programs: AA Exec Platinum/MM, DL Gold/MM, Hilton Diamond, Accor Silver, Hertz Five Star
Posts: 7,492
Originally Posted by bfisk
Mystery solved - got my letter of apology today from DL customer service for the delayed flight due to mx. Thanks Delta!
That was NW's usual practice. The miles would show up in your account and then a letter would show up a few days later.

It was never very consistent. I have received chunks of miles for some very minor weather delays and nothing for some much longer mechanical delays.
Stripe is offline  
Reply