I've been regularly using the Delta mobile site on my BB without an issue until about 3 weeks ago. When I select "login to see itineraries", and then enter my Skymiles/PIN on the next screen, what I'm returned is a screen with the standard Delta banner and below it another Delta banner w/black background, the "back" button, and the "home" nav link. This is true when selecting "login to book a trip" as well. I thought it may have been my BB so I had others try on their LG and Samsung phones with the same results. I went to my PC and used Internet Exp7 and Google Chrome to access mobile.delta.com, went through the above mentioned exercise and had the same results.

I send an email and am directed to the Online Customer Assistance. I've called them 3 times. They've told me a). Their browser's working just fine so they're not going to do anything about it. b). They won't help me unless I give them a conf. #, c). They'll look at it and get back to me, which has been 11 days now.

Has anyone else experienced this problem? I'd appreciate any insight or advice. The Online Cust. Asst is of no value but I don't know where else to go at this point.