I read these posts here and am disappointed. But my own experience to date does not reflect any decline in Marriott's excellent service, or their helpuflness. It could be their service is stretched some by the increased volume of business... that seems to be the case in reports on this forum. I will miss the travel bonus portfolio, but I don't think that's such a big deal. Times are good, hotels are full and they don't need to do so many promotions to get business. That's the reality whether we're talking about hotels or airlines, and it's an industry-wide reality.