Yes, agreed "MARRIOTT IS LOSING TOUCH"
I've treid to note this before. I feel that business is quite good for them and that they do not care they way the use to. They have become a non-responsive company IMHO!
I thought I'd now be a Platinum - but as stays decline you do NOT get there - obviously - instead, I'm on the Gold to Silver track!
And so I just usually stay elewhere!