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Thread: What’s Delta’s Policy for Missed Connections on Partner Flights Using Mileage Awards?
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Old Oct 18, 2009 | 3:09 pm
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3Cforme
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Originally Posted by Mr. S
What would happen if we missed one of our connections? And who would help us, as none of the flights in question are on Delta/NWA?

Is there any chance that Delta/NWA would try to open up more award availability (and give us a better routing) if I called them?
Delta's policy is the IATA standard: the carrier delivering you late to your connection is responsible (financially, rebooking assistance) for onward travel to your destination.

DL is not purposely going to open up more award inventory so long as you have legal connections. If something fortuitous happens with DL or partner inventory, jump on it.

Don't agonize over this for months. A journey is a fine thing.
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