FlyerTalk Forums - View Single Post - FAQ : Marriott "The Ultimate Reservation Guarantee" (pre-Bonvoy)
Old Jul 26, 2000, 2:43 pm
  #11  
Phil
 
Join Date: Oct 1999
Location: Allentown, PA USA
Programs: Northwest-millionair; Marriott, lifetime gold
Posts: 578
This happens quite regularly in every hotel chain, and is nothing to be alarmed about. But if you are indeed a Marriott Gold and they were aware of this, Marriott has shown something less than their normal generosity. I would call customer service and review the facts and ask for additional stay vouchers.

Tino: Marriott "Bronze?" Granted, in this case the "gold" is a little tarnished, but...
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