The online system, could not complete my reservation or seat selection... I was presented a page asking me to call to complete the reservation, although it does say how much my credit card was charged.

The westjet site says the itinerary is not ticketed, but virtuallythere says confirmed... there could be a lot of upset people who missed the message at the top of the booking confirmation page, but when they click the link to virtuallythere are under the impression that everything is OK.