Originally Posted by
speaker
Just out of curiosity, have you tried contacting an AP agent to to obtain your exact balance of points expiring in 2013? Or would the expectation that their IT system would allow agents to access that information too much to ask from AP?
They won't give you that info, saying that it is not available online but they will offer to sell you back statements for $10 each. They will also tell you that they will be sending out email notices a year in advance so that year will obviously be a very difficult year for airline redemptions. However there should be no problem redeeming for gift certificates and what not which are worth about 1/3 of what the points are worth if redeemed for air travel.