Originally Posted by
airplanegeek
After communicating with two F9 VPs this month, F9 is clearly aware of their lack of award seat availability. After their admission to being aggressive with allotment, I got the feeling things will change eventually.
My communication was prompted after several failed attempts to redeem awards to Mexico as far as 9 mos in the future and with generous flexibility.
Having two VPs respond says something about F9s commitment to their customers. My inquiry would have gone unanswered at a legacy carrier.
...still the one...
personally, I'd wait for evidence that the seat allotment has increased before i'd praise the VPs about their commitment to customers.