I used it once at the Courtyard in Marina del Rey.
I refused to be put up at the airport, and everything else in Marina del Rey was full except....
THE RITZ-CARLTON!!!
They gave me $100 cash, a phone card, paid for my first night at the Ritz, and secured the same rate ($102) that I was going to pay at the Courtyard.
Needless to say, I didn't complain.