increased award availability
After communicating with two F9 VPs this month, F9 is clearly aware of their lack of award seat availability. After their admission to being aggressive with allotment, I got the feeling things will change eventually.
My communication was prompted after several failed attempts to redeem awards to Mexico as far as 9 mos in the future and with generous flexibility.
Having two VPs respond says something about F9s commitment to their customers. My inquiry would have gone unanswered at a legacy carrier.
...still the one...