FlyerTalk Forums - View Single Post - BA01 (LCY-JFK) cancellation on October 15th - serious customer service issues
Thread: BA01 (LCY-JFK) cancellation on October 15th - serious customer service issues
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Old Oct 16, 2009, 8:07 am
  #7  
HIDDY
A FlyerTalk Posting Legend
 
Join Date: Aug 2006
Location: Argentina
Posts: 40,211
Very poorly handled especially the putting of you in WT.

This is one of the problems of flying from LCY when things go wrong - the rush to get to LHR for alternative flights. Doesn't help when communications break down along the way.
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