Just returned from a trip to Hawaii. S
pent 3 nights at JW Ihilani on Oahu.
Total hotel bill was $3 (I still get mad that they make you pay for local calls).
Had no problem making reservation and even upgraded room view.
If you get a chance, this is well worth the points. Wonderful area, beautiful beach, away from crowds downtown, and the bell staff learned my name and car by afternoon of first day. When they would see me walk towards door, someone was already going to get my car.
In a word. Wonderful.
And no problm booking using rewards.
Maybe I'm lucky.