Originally Posted by
bsb21
I remember someone else here saying that English is not Accor's strong point.
I guess someonewho speaks French will have to email them and find out.
I think that has somewhat changed. It was fairly true when the only call center was located in Paris prior to the creation of A-Club. The call center for North America is somewhere in Quebec, probably Montreal. The two times I have called the person on the other end was perfectly fluent in English. You might want to call again.