Originally Posted by emanon256

15-Oct, this afternoon, I get a call from Chase, they got a letter from the hotel about my original dispute (Back after it was suggested here, I itemized the meals and sent copies in with a copy of the e-mail stating I would get 20% off, and Chase credited back $68.56). They say that the letter from the hotel said that I am not entitled to the 20% discount, and that they are disputing my dispute, and they included the slip that has my signature and says that I authorize any and all charges, as well as my meal receipts signed (When I asked about the discount at the restaurants, I was told it would be applied at checkout). So Chase said they have to re-charge the $68.58 back to me. I asked about the current charge for $200. They said its probably going to be the same case, and that Hotel disputes are very hard to prove.