Originally Posted by
bspraetz
I have two questions.
1. Has anyone else experienced this recently? (AAdvantage customer service doesn't have a clue and told me to ask at the airport next time it happens)
2. Does you full name appear on the display after scanning your card?
Yes it has happened to me on my last couple of trips. I think it started right after I update my profile with middle name, age whatever else they asked for. I used a AA Citi credit card on my flight home last week and it worked without asking the questions to find it.
Rodraid