I think USIrritated is correct on all accounts. I completely agree with everything he said.

So here is what has happened so far:

Last week after getting the charge and letter over the weekend, I e-mailed the contact at Mr. Marriott's office, with a screen shot of the charge and all related detail, she e-mails back first thing Monday AM saying she will take care of it ASAP.

13-Oct, Tuesday, I get an e-mail from the hotel office manager stating they would like me to send them my entire credit card statement. I get angry and post my post to Flyer Talk. Then I forward it to the contact at Mr. Marriott's office, and tell her I do not feel comfortable giving them this, and I would like her to take care of it. That I will provide anything reasonable to help.

She calls me back, and says she will contact the manager personally as soon as he gets in and take care of it.

15-Oct, this afternoon, I get a call from Chase, they got a letter from the hotel about my original dispute (Back after it was suggested here, I itemized the meals and sent copies in with a copy of the e-mail stating I would get 20% off, and Chase credited back $68.56). They say that the letter from the hotel said that I am not entitled to the 20% discount, and that they are disputing my dispute, and they included the slip that has my signature and says that I authorize any and all charges, as well as my meal receipts signed (When I asked about the discount at the restaurants, I was told it would be applied at checkout). So Chase said they have to re-charge the $68.58 back to me. I asked about the current charge for $200. They said its probably going to be the same case, and that Hotel disputes are very hard to prove.

I e-mail the contact at Mr. Marriott's office again, and explain what happened. She called me immediately and said that when she contacted the manager Tuesday night, he told her it was an accident, they meant to credit me $200 and accidentally charged me $200 instead. (I have no clue why they would credit me $200, she didn't either).

She said she will contact him again ASAP when he comes in tonight, and make sure it is resolved once and for all. That she will make them credit back the $200, as well as the $68.58 making me even. No mention of more points, but I didn't ask for any. I just want this to be done.

Thanks for listening.