FlyerTalk Forums - View Single Post - Article on AP collectors losing all their miles because of an inactive account
Old Oct 15, 2009 | 1:49 pm
  #24  
Yukonprince
20 Years on Site
 
Join Date: Oct 2004
Programs: Aeroplan, Delta, Starwood, Fairmount
Posts: 2,316
Originally Posted by speaker
Just out of curiosity, have you tried contacting an AP agent to to obtain your exact balance of points expiring in 2013? Or would the expectation that their IT system would allow agents to access that information too much to ask from AP?
If this is "still a work in progress" three years after implementation surely a case can be made for an extension to the 7 year rule?

It would be nice if somehow this can be displayed online once implemented.

In my own case the 7 year rule does not matter - I have been using my points regularly - but then I am retired and able to travel.
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